Privacy Policy

Mobile Devotee ("we," "us," or "our") operates the website at mobiledevotee.com and provides the MD Platform, a white-label mobile application service for service businesses. This Privacy Policy explains how we collect, use, store, and protect information about you when you use our website or engage with us as a client.

By using this website or our services, you agree to the practices described in this policy. If you do not agree, please do not use our site or services.

1. Information we collect

Information you provide directly

• Contact inquiries: When you submit a contact form or email us, we collect your name, email address, company name, and the content of your message.
• Client onboarding: When you become a client, we collect business information including your company name, brand assets, service descriptions, and billing details necessary to configure and operate your app.

Information collected automatically

• Usage data: We may collect standard web server logs including your IP address, browser type, pages visited, and referring URL. This data is used in aggregate to understand how visitors use our site.
• Cookies: Our site may use essential cookies required for basic site functionality. We do not currently use tracking or advertising cookies.

Data from end users of client apps

When we operate mobile apps on behalf of our clients, we process personal data of their end users (customers and service providers) as a data processor on behalf of our clients, who act as data controllers. End users of client apps should refer to the privacy policy of the specific app they are using (operated by our client) for details on how their data is handled.

2. How we use your information

• To respond to your inquiries and provide customer support
• To onboard and operate your white-label app as a client
• To process payments and manage billing
• To send service-related communications (e.g., app updates, release notes)
• To improve our website and services
• To comply with applicable legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Legal bases for processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under the following legal bases:

• Contract: Processing necessary to fulfill our service agreement with you as a client.
• Legitimate interests: Responding to inquiries and improving our website, where these interests are not overridden by your rights.
• Legal obligation: Where processing is required by applicable law.
• Consent: Where you have given specific consent (e.g., marketing communications), which you may withdraw at any time.

4. Data storage and security

We store data on servers located in the United States. We use industry-standard technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction. These include encrypted connections (TLS), access controls, and regular backups.

No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, or as required by law. Client data is retained for the duration of the client relationship and for a reasonable period thereafter to satisfy legal and accounting obligations. Contact inquiry data is retained for up to 24 months.

6. Third-party services

We use a limited number of third-party service providers to operate our business, including:

• Stripe: Payment processing. Subject to Stripe's Privacy Policy.
• Formspree: Contact form submission handling.
• Cloud hosting providers: For infrastructure and data storage.

These providers are bound by data processing agreements and may only use your data to provide services to us.

7. Your rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Portability: Request your data in a structured, machine-readable format.
• Objection / restriction: Object to or request restriction of certain processing activities.
• Withdraw consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at info@mobiledevotee.com. We will respond within 30 days.

8. Children's privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

10. Contact us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Mobile Devotee
Chicago, IL, United States
Email: info@mobiledevotee.com